Shipping Policy

At Maison Reval, our priority is to offer you the best possible delivery experience, wherever you are. We serve hundreds of customers around the world every day, ensuring a fast service of the highest quality.

1. Delivery times

The total time to receive your order is divided into two main phases:

Processing time (1 to 3 business days, Monday to Friday): This includes order confirmation, any necessary adjustments, quality control, packaging and preparation for shipping.
Delivery time (3 to 7 business days): This is the estimated time for your package to travel from our fulfilment centre to your delivery address.

Please note: Delivery times are estimates and may vary due to external factors such as customs delays, weather conditions, remote locations or high shipping volumes. Although we do everything possible to deliver within these timeframes, these estimates depend on third-party carriers and logistics services.

2. Shipping costs

We are pleased to offer free standard shipping on all orders, with no minimum purchase amount.

3. Customs and taxes

For international orders, please note that customs duties or import charges may apply once the package arrives in the destination country. Such charges are the customer's responsibility. We have no control over these taxes and cannot predict their amount. We primarily use reliable carriers such as Royal Mail or local postal services.

4. Incorrect delivery address

It is the customer's responsibility to ensure that the delivery address provided at the time of purchase is correct and complete. To ensure a smooth delivery, we strongly recommend providing a telephone number. If a package is returned to us due to an incorrect or incomplete address, the cost of reshipping will be the customer's responsibility.

5. Contact us

For any questions related to your shipment, please do not hesitate to contact our customer service team at store@maisonreval.com.

I didn't set out to start a clothing label. I set out to solve my own wardrobe.

For years I had a cupboard full of clothes and nothing to wear. Pieces bought in a hurry, worn twice, then quietly pushed to the back. Things that looked fine on a hanger and wrong the moment I put them on. I'd stand there most mornings, running late, pulling things on and taking them off, and end up — every single time — reaching for the same soft cardigan I'd had for years. The one that felt like me. Easy. Unfussy. Quietly put-together without looking like I'd tried.

That cardigan taught me something. I didn't want more clothes. I wanted the right ones — a small handful of pieces I genuinely loved, that worked together, that I could throw on without thinking and feel like myself in. The kind of effortless elegance I'd always admired in the women I saw on trips to France — never overdone, never loud, just quietly, confidently at ease.

So I started looking for it. And I couldn't find it — not at a price that felt fair. The pieces I loved cost a small fortune. The ones I could afford felt cheap the second they arrived. There seemed to be nothing in between: considered, soft, genuinely wearable knitwear that didn't ask you to choose between quality and sense.

Maison Reval is the answer I went looking for.

I named it for that idea of revealing — not a new you, but the one who's already there on your best days. The version of you that feels comfortable in her own skin. Every piece I bring in has to pass one test: would I reach for it on a busy morning, and would I still love it a year from now? If the answer's no, it doesn't make the edit.

I keep the collection deliberately small. I'd rather offer you ten things worth owning than a hundred you'll forget. I obsess over how a knit feels in the hand, how a cardigan falls when you wear it open, whether a colour will actually go with what's already in your wardrobe. The palette is built to work together, season after season — so getting dressed feels calmer, not harder.

This isn't fashion that shouts. It's clothing for real life — the desk and the dinner, the school run and the weekend away, the days you've got it together and the days you really haven't. It's for the woman who isn't dressing for anyone else. She's dressing for herself.

Thank you for being here, and for letting Maison Reval into your wardrobe. I hope you find your version of that one perfect cardigan — the piece you reach for without thinking.

With love,
Camille Laurent
Founder, Maison Reval